dynamics crm - Resco Mobile offline HTML (Field Service ) - online/ offline issues on update entities -


i'm developing project using resco mobile offline html , got different problems when app online or offline.

when it's "online":

enter image description here

i can create , delete entities using html can't update them. got stuck hours trying update field before figure out problem occurs when i'm online. ex.:

i have account:

enter image description here

then changed "account type" "fornitore" "gruppo" , saved

before                    after

before after

if search @ crm remain "fornitore" enter image description here

and if reopen record:

enter image description here enter image description here

so, after click on "save" value doesn't change on crm or on app. if go offline, update (on point it's updated on cellphone) , synchronize (to send crm):

enter image description here enter image description here enter image description here

on crm

enter image description here

the js method used update:

    //jsbridge.js version: 10.1     function update() {         mobilecrm.dynamicentity.loadbyid(             'account',             window.location.search.substring(1), //accountid             function (entity) {                 var plab_postalcode = document.getelementbyid('plab_postalcode').getattribute("data-id");  //...                  entity.properties.plab_revenuerating = document.getelementbyid("plab_revenuerating").value; // optionset , text     if (plab_postalcode != '' && plab_postalcode !== null)                     entity.properties['plab_postalcode'] = new mobilecrm.reference('systemuser', plab_postalcode); //for lookups      entity.save(error_callback)              },             function (error) {                 mobilecrm.bridge.alert('an error occurred: ' + error);             }         );     }      function error_callback(err) {         if (err !== null)             mobilecrm.bridge.alert('error: ' + err);         else             mobilecrm.bridge.alert('account saved!');     }

i asked @ dynamics community question answered. if want read topic: https://community.dynamics.com/crm/f/117/t/245232


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