Twilio Outbound Call Speech to Text -
how twilio speech recognition work outbound calls? incoming calls, i'd assume creating twilio functions under developers tools, handle voiceresponse , set call comes in option create function
assume calling ivr system, listening ivr prompts, use speech recognition , have twilio perform action.
is possible?
twilio developer evangelist here.
when make outbound call, need set url within api request twilio make http request to find out once call connects. it's same inbound call.
you return <gather> twiml input set speech action defined url call once speech recognition has full result. can use url respond further prompts ivr you're calling, or other things <dial> onto number once you've, say, connected agent via ivr.
let me know if helps @ all.
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